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Why don't professional printers accept customer-provided garments? - Sage Screenprinting

Why don't professional printers accept customer-provided garments?

We have been seeing an increase in customers who want to provide their own garments. 

Maybe you think that you are saving money by doing this? Probably not.

We get our garments at bulk wholesale prices so even with our mark-up, our costs are usually less than what you could buy them at. We also have to account for the labor of of counting them in and preparing them for print. So even if you found a better price, printers have to cover their costs for that. Additionally, some of those discount tees that you are finding are discounted for a reason. Damages, holes, and improperly sewn seams are all common.

While some customers may want to bring their own garments to be screen printed, most screen printers (including us) do not accept customer-provided garments. In this blog post, we will explore some of the reasons why this is the case.

  1. Quality Control

One of the primary reasons screen printers do not accept customer-provided garments is quality control. Garments that are not sourced directly from the printer may have issues such as stains, tears, or uneven surfaces that can negatively impact the quality of the final print. Screen printers want to ensure that the finished product meets their standards and the expectations of the customer, and using their own pre-approved garments helps to guarantee that quality.

  1. Ink Compatibility

Different types of garments require different types of inks. Some garments, such as polyester and poly blends, require a special type of ink that is able to adhere to synthetic fibers. Screen printers need to ensure that the ink they use is compatible with the fabric of the garment to ensure the longevity of the print. If a customer brings in a garment that is not compatible with the ink, the print may not adhere properly, leading to fading or flaking.

  1. Liability

Another reason screen printers may not accept customer-provided garments is liability. If a customer brings in a garment that is damaged during the printing process, the printer may be held liable for the damage causing out of pocket expenses. By using their own garments, screen printers can ensure that the printing process is done correctly and that any issues that arise are their responsibility.

  1. Production Efficiency

Screen printing is a time-consuming process that requires a high degree of precision. Printing on a garment that is not specifically designed for the printing process can lead to errors and inefficiencies that can slow down production. By using their own pre-approved garments, screen printers can ensure that their workflow remains smooth and efficient.

In conclusion, while it may seem convenient to bring your own garments to be screen printed, it is important to understand why most screen printers do not accept customer-provided garments. By using their own pre-approved garments, screen printers can ensure that the quality of the final product meets their standards, the ink used is compatible with the fabric, the liability remains under their control, and the production process remains efficient.

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